Privacy Policy

Andrea Claire Fit

Effective date: September 29, 2024

This Privacy Policy explains how YOURFITBODY LLC (“Andrea Claire Fit,” “we,” “us,” or “our”) collects, uses, shares, and protects your information when you visit andreaclairefit.com (the “Site”), book or attend training sessions, enroll in our programs including Elevate Elite Online, or otherwise interact with us. By using the Site or our services, you agree to the practices described in this policy.

1. Who we are

Andrea Claire Fit is a personal training studio based in Argyle, Texas, offering in-person and virtual fitness coaching, nutrition guidance, and related wellness programs. If you have questions about this policy or your information, contact us at Andrea@andreaclairefit.com

2. Information we collect

We collect information you give us directly, information collected automatically when you use the Site, and information from the service providers we use to run our business.

Information you provide directly, including:

Contact details such as your name, email address, phone number, and mailing or billing address.
Account and booking information when you schedule a consultation, session, or class, or enroll in a program.
Payment information processed through our payment provider (we do not store full card numbers ourselves; see Section 4).
Health, fitness, and wellness information you choose to share so we can coach you safely and effectively, which may include your fitness goals, exercise history, injuries or physical limitations, and general health, hormonal, nutritional, or lifestyle information. You are not required to share more than you are comfortable sharing.
Communications you send us, including messages, emails, direct messages, form submissions, testimonials, and survey or feedback responses.

Information collected automatically when you use the Site, including:

Device and usage data such as your IP address, browser type, device type, pages viewed, links clicked, referring pages, and the dates and times of your visits.
Cookies and similar tracking technologies (see Section 6).

Information from third parties, including: advertising and analytics platforms that help us understand how people find and use the Site, and lead information you submit through forms hosted on platforms such as Meta (Facebook and Instagram).

3. How we use your information

We use your information to:

Provide, schedule, and deliver our training, coaching, nutrition, and program services.
Process payments, subscriptions, and enrollments.
Personalize your coaching and keep you training safely based on the health and fitness information you share.
Communicate with you about bookings, programs, updates, and customer support.
Send marketing and promotional messages (email and, where you have opted in, text messages) about our services and offers. You can opt out at any time (see Section 8).
Operate, maintain, secure, and improve the Site and our services.
Advertise our services, including through the platforms described in Section 6.
Comply with legal obligations and enforce our terms and agreements.

4. Payments

Payments are processed by Stripe and, in limited cases, other payment methods you arrange with us directly. When you make a payment, your payment card details are collected and processed by our payment provider under their own privacy and security terms. We receive limited transaction information (such as your name, email, the amount, and the status of the payment) but do not store your full payment card number. Please review Stripe’s privacy policy at stripe.com/privacy.

5. The service providers we share information with

We do not sell your personal information. We share information only as needed to run our business, with providers who are permitted to use it only to perform services for us, and as required by law.

These include categories such as:

Website hosting: Squarespace (Site hosting and analytics).
Scheduling and booking: Acuity Scheduling.
Payments: Stripe.
Email marketing and communications: Flodesk
Online training delivery: Trainerize, for clients enrolled in virtual or app-based programs.
Advertising and analytics: Meta (Facebook and Instagram) and similar platforms.

We may also share information to comply with legal obligations, respond to lawful requests, protect our rights, safety, and property or that of others, or in connection with a business transfer such as a sale or reorganization. Confirm this list matches the exact tools you use before publishing.

6. Cookies, tracking, and advertising

The Site uses cookies and similar technologies to operate the Site, remember your preferences, understand how the Site is used, and support our advertising. This may include the Meta Pixel and analytics tools provided through Squarespace or other platforms, which help us measure the performance of our ads and show relevant ads to people who have visited our Site.

You can control cookies through your browser settings, and you can manage ad personalization through the settings offered by the relevant platforms (for example, Meta’s ad preferences). Note that disabling certain cookies may affect how parts of the Site function.

7. A note about your health and fitness information

Andrea Claire Fit is a fitness and wellness provider, not a licensed medical provider, and we are not a “covered entity” under HIPAA. The health and fitness information you share with us is used to coach you and is handled with care and confidentiality, but it is not protected health information under HIPAA. Nothing we provide is medical advice, diagnosis, or treatment. Always consult a qualified healthcare professional before beginning any exercise or nutrition program.

8. Your choices and marketing opt-out

Email: You can unsubscribe from marketing emails at any time using the “unsubscribe” link in any email. We may still send you non-promotional messages about your bookings, account, or services.
Text messages: If you have opted in to receive texts, you can opt out at any time by replying STOP, or as otherwise described when you opted in.
Cookies: You can manage cookies through your browser and platform ad settings as described in Section 6.

9. Your privacy rights

Depending on where you live, you may have rights regarding your personal information, including the right to request access to the information we hold about you, to request correction or deletion, and to opt out of certain uses.

Texas residents have rights under the Texas Data Privacy and Security Act, including the right to confirm whether we process your personal data, to access and correct it, to request deletion, and to opt out of the sale of personal data and of targeted advertising. We do not sell your personal information.

To exercise any of these rights, contact us at andrea@andreaclairefit.com. We will respond as required by applicable law and may need to verify your identity before acting on your request. You will not be discriminated against for exercising your rights.

10. Data retention

We keep your information for as long as needed to provide our services, maintain your account and records, comply with our legal and financial obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we take reasonable steps to delete or de-identify it.

11. Data security

We use reasonable administrative, technical, and physical safeguards designed to protect your information, and we rely on reputable service providers (such as Squarespace, Acuity, and Stripe) that maintain their own security programs. No method of transmission or storage is completely secure, however, and we cannot guarantee absolute security.

12. Children’s privacy

Our Site and services are intended for adults and are not directed to children under 18. We do not knowingly collect personal information from children under 13 (or under the age of 16 where a higher age applies). If you believe a child has provided us information, contact us at andrea@andreaclairefit.com and we will take appropriate steps to delete it.

13. Third-party links

The Site may link to third-party websites, platforms, or services we do not control. This policy does not apply to those third parties, and we encourage you to review their privacy policies.

14. Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date above and, where appropriate, provide additional notice. Your continued use of the Site or our services after changes take effect means you accept the updated policy.